Providing course materials and issuing completion certificates elevates your classes from transactional events to comprehensive learning experiences. Crafted Call makes it easy to share educational resources with participants and generate professional certificates recognizing their achievement.
Uploading Class Materials
Share resources directly with participants through Crafted Call's materials library:
Navigate to your event settings
Go to the "Materials" or "Course Content" section
Click "Add Material" or "Upload File"
Select file type (PDF, video, document, image, etc.)
Enter a title and description
Set access level (all participants, instructors only, by date, etc.)
Web links: Curated external resources, artist websites, research articles
Organizing Materials by Session
For multi-week classes, organize materials by session or topic:
Session-based organization: Upload materials specific to each class session, with students seeing only content for sessions they've attended or for upcoming sessions.
Topic-based organization: Group materials by theme or skill (e.g., "Color Theory," "Portrait Techniques," "Digital Tools").
Sequential access: Control whether students can access all materials immediately or unlock them progressively throughout the course.
This structure helps students find relevant resources and prevents information overload by showing only what's currently relevant.
Tip: Upload materials 24-48 hours before each session. This gives students time to review beforehand without overwhelming them with information weeks in advance.
Tracking Material Downloads
Monitor how participants engage with your course resources:
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Download tracking: Crafted Call records when each participant downloads materials, helping you understand:
Which resources are most popular
Whether students are engaging with supplementary materials
If certain participants might be struggling (not accessing resources)
Engagement reports: View which students downloaded which materials and when, identifying engagement patterns.
Re-download access: Participants can download materials multiple times, so you can see if someone downloads a resource multiple times (suggesting they're reviewing deeply).
This data helps instructors understand student engagement without requiring intrusive monitoring. If a student never downloads materials, you might reach out to understand barriers or offer additional support.
Organizing Certificates
Create professional completion certificates for participants who finish your class or workshop:
Certificate template: Crafted Call provides customizable certificate templates. You can:
Upload your organization's logo
Choose fonts and colors matching your brand
Write custom certificate text (e.g., "Certificate of Completion" or "Certificate of Achievement")
Include instructional details (hours completed, skills learned, date range)
Custom design: If standard templates don't match your brand, you can upload a custom certificate design as a PDF template.
Crafted Call creates PDF certificates for each eligible person
Batch download: Download all certificates as a ZIP file for convenient distribution.
Best practice: Generate certificates within 1 week of class conclusion while the experience is fresh in participants' minds. Prompt certificate delivery increases perceived value.
Distributing Certificates
Once generated, distribute certificates to participants through multiple channels:
Email delivery: Crafted Call automatically emails certificates to participants with a personalized message.
Print and distribute: Download certificates to print and hand out at a final class celebration or graduation event.
Participant portal: Participants can log in to download their own certificates anytime.
Mail: Include certificates in thank-you letters or course completion packages mailed to participants.
Social media: Encourage participants to share certificates on LinkedIn or social media, providing free marketing for your program.
Certificate Eligibility and Attendance Requirements
Set clear requirements for certificate issuance:
Attendance threshold: Require participants to attend a minimum percentage of sessions (e.g., 80% for full series, 100% for single-day workshops).
Assignment completion: For classes with assignments, require completion before certificate issuance.
Payment status: Only participants with paid registrations receive certificates (no free attendance).
Skill assessment: If your class includes assessments, set passing grade requirements for certificate eligibility.
Communicate these criteria clearly to participants at registration and throughout the course. When participants understand certificate requirements upfront, they're more likely to attend consistently and engage fully.
Tip: For multi-week classes, send a mid-program reminder: "You've attended 5 of 8 sessions. Stay on track to earn your completion certificate by attending the final 3 classes."
Marketing: Featured certificates on your website and social media demonstrate program completion and create social proof.
Career advancement: Participants can include certificates on resumes or portfolios, adding credibility to their skill development.
Progression: Create tiered certificate programs where participants earn increasingly prestigious certificates as they complete multiple classes (e.g., Beginner, Intermediate, Advanced).
Fundraising: Highlight certificate programs when soliciting donations, showing donors how your programs develop artists.
Alumni engagement: Maintain a gallery of certificate recipients on your website, creating community pride and encouraging future participation.
Best Practices for Materials and Certificates
Plan content: Map out which materials you'll provide before the class starts. Overload with content, but also make it curated and relevant.
Format consistently: Use standard fonts, file naming conventions, and organization structures across all classes for a professional appearance.
Update regularly: Refresh materials each time you teach a class, incorporating feedback and improvements.
Check links: If including web links in materials, verify them regularly so participants don't encounter broken links.
Accessibility: Ensure PDFs are accessible to screen readers. Provide captions for videos. Use clear fonts and contrast.
Timing: Share materials gradually throughout the course. Overwhelming students with everything on day one reduces engagement.
Celebrate completion: Make certificate generation a celebratory moment. Mention in final class that certificates are coming, and deliver them promptly.
Archive materials: Keep past course materials archived so you can reference them when teaching the class again, improving consistency.
Creating Your First Certificate
To get started:
Go to your event settings
Select "Certificates"
Choose a template or upload custom design
Add your organization's logo
Customize certificate text
Set eligibility criteria (attendance threshold, etc.)
Save template
After event concludes, generate and distribute
Test certificate generation in draft mode before your first class concludes, so you're confident in the process.
By thoughtfully organizing class materials and issuing meaningful certificates, you create a professional learning experience that participants value and remember long after your class concludes. These tangible recognitions of achievement often become the most memorable aspects of your program.
